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Client Operations Associate - Remote
River Financial
Remote · United StatesSalary not disclosedfull-timeRiver Financial Careers
At River we are building the world’s most trusted financial institution to empower people to take ownership of their financial lives through bitcoin, the world’s only incorruptible digital asset. We believe in a future where every person will have bitcoin savings, and every business will have bitcoin on the balance sheet.
Responsibilities
- Directly interface with clients to manage questions and feedback about our products and services
- Analyze and identify trends in client activity and inquiries
- Identify and develop operational efficiencies to scale the business and processes
- Refine the business rules, automations, and communication methods across Client Operations
- Act as a liaison between clients and our various internal teams–Relationship Management, Engineering, Financial Operations, Risk Management, and Client Services–to support business needs, improve the product, and enhance the client experience
Languages
- Work format
- Remote
- Seniority
- Mid
- Posted
- 28 Sept 2026
- Last verified
- In the last 5 days
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