Sr. Manager - SRE

Responsibilities

• Hire, lead, mentor, and develop a high-performing team of Site Reliability Engineers, including coaching, career development, and performance management.
• Manage other engineering managers as required and help develop leadership capability within the organization.
• Establish team goals, objectives, and reliability priorities, ensuring commitments are delivered or expectations are proactively reset when circumstances change.
• Collaborate with engineering leaders across Backblaze to define strategic priorities and execution plans.
• Develop and improve automation that accelerates the deployment of new storage vaults, core servers, and supporting infrastructure.
• Own and improve vulnerability management and patching schedules to ensure contractual, operational, and security requirements are met.
• Drive complex reliability initiatives from problem discovery through implementation and resolution.
• Partner with engineering teams to improve observability, monitoring, and alerting and provide meaningful insight into the health and performance of Backblaze infrastructure.
• Lead analysis of SLA and reliability performance, identify areas of risk, and drive corrective actions.
• Participate in leadership on-call rotations, major incident response, and post-incident reviews to continuously improve service reliability.

Languages