Staff Program Manager

Responsibilities

• Lead end-to-end execution across one or more complex, multi-team initiatives — setting direction, sequencing the work, and making the right tradeoffs with precision.
• Build and evolve operational approaches — when established playbooks don't apply, you develop new ones and make them repeatable.
• Understand how systems and teams connect — you think strategically across functions, not just within the initiative you're running.
• Resolve complex, ambiguous situations using deep knowledge and sound judgment — you leverage experience and context, not just process.
• Develop and maintain trusted cross-functional relationships that drive real collaboration — you steer conversations toward outcomes that are bigger than any one team.
• Model clear, direct communication and coach others through difficult stakeholder situations — you don't just communicate well, you raise the bar for how the whole team does.
• Lead AI and automation adoption across your initiatives — redesigning workflows to eliminate low-value work, with sharp judgment on what to automate, what to retool, and what to abandon.
• Guide the development of tools, guidelines, and methods that improve how the broader PGM pool operates.
• Partner with BizOps leadership to ensure initiative health is visible in company-level reporting and planning cycles.

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