Solutions Engineer, Post-Sales (remote, US East Coast)

Responsibilities

• We're looking for a Solutions Engineer to make sure customers get real value out of Checkly after they sign.
• You will learn Checkly and the monitoring space deeply, then help customers solve real reliability problems.
• You will own technical onboarding for new accounts: implementation, configuration, and getting their first monitoring into production.
• You will run workshops and trainings for customer engineering teams.
• You will be the technical counterpart in existing accounts, supporting adoption, troubleshooting, and growth alongside the sales team.
• You will run your own customer meetings, from technical deep dives to account check-ins.
• You will contribute to technical documentation and internal playbooks as you learn what works.
• You will speak with customers directly and share your learnings with Product Engineering and Marketing.
• What you should have
• Around 2 years of experience in a post-sales technical role: customer onboarding, workshops and trainings, and helping accounts grow. Solutions engineering, professional services, customer success engineering, technical account management, or a similar path all work.

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