Senior Partner Solutions Architect - ITSM/ESM

Responsibilities

• Work within the
• Partner Solutions Acceleration team to develop the solution acceleration strategy to grow our Service Management partner eco-system.
• Identify ways to help accelerate ITSM/ESM channel partner success by contributing to the development and expansion of their ITSM/ESM practices through building collateral such as ESM solutions, blueprints, and reference architecture.
• Support ITSM channel partners through various stages of a Deal Cycle from sourcing deals, pre-sales to post-sales, by providing technical expertise and thought leadership that helps partners effectively deliver to customers.
• Partner with Channel teams to develop compelling account strategies, helping Atlassian drive our service management solution (Jira Service Management) within our partner community.
• Contribute to the evolution of practices through resource sharing, feedback loops, etc.
• Partner with product management to identify areas of opportunity to advance Atlassian's product line; be a key source of market feedback into the product organization from channel partners.
• Develop and deliver channel partner technical enablement workshops that drive partner success.
• Chip in on thought leadership, including representing Atlassian at conferences, and partner events.

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