All vacancies
Basic Support Agent
Viva Armenia
Armenia · On-siteSalary not disclosedcontractViva Armenia Careers
Job description: Basic Support Agent is responsible for ensuring high-level customer support by serving customer calls politely and properly, providing accurate answers to customers’ inquiries along with applying problem solving skills.
Responsibilities
- Provide efficient and effective telephone service to customers
- Provide proper/accurate information
- Arise customers’ interest in products and services of the Company
- Record the issue and follow-up to solve it providing feedback to the customer upon necessity
- Reply technically as far as possible and transfer the call to technical section if necessary
- Make records of all customer calls
- Submit daily reports on complaints and offers received from customers.
Languages
- Work format
- On-site
- Seniority
- Mid
- Posted
- 17 Aug 2026
- Last verified
- In the last 3 days
Similar roles
- Technical AdministratorIMUSIC Business · Armenia · On-site
- Customer Support Senior Agent | VBETSoftConstruct · Armenia · On-site
- Technical Author (multiple roles and seniority levels)Canonical · Remote · worldwide
- B2B Support Specialist for Middle East RegionDigitain · Armenia · On-site
- Support Engineering ManagerCanonical · Remote · worldwide
- Cloud Support EngineerCanonical · Remote · worldwide