Senior SAP Consultant (Merchandising)

Responsibilities

• Engage actively in intensive knowledge transfer (KT) sessions to gain a detailed understanding of business processes, configurations, and custom code for SAP Retail Merchandising Management
• Conduct hands-on exercises in lower environments to validate and solidify acquired knowledge
• Review, update, and refine support documentation, including SOPs and runbooks, to ensure operational readiness
• Manage escalations and resolve complex incidents within your stream with a focus on quality and efficiency
• Support key transition activities, including shadowing and reverse shadowing, to enable knowledge retention and flawless service continuity
• Drive the long-term optimization and innovation of SAP Retail Merchandising processes, including areas such as Pricing, Promotions, Assortments, Listings, and Vendor Contract management
• Collaborate on integration efforts between SAP functionalities and external systems, such as JDA Planogram

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