Senior SAP Consultant (SAP2Store)

Responsibilities

• Participate actively in knowledge transfer sessions to gain a deep understanding of business processes, configurations, and custom code for Sap2Store
• Conduct hands-on exercises in lower environments to validate and strengthen system knowledge
• Review, enhance, and maintain support documentation, including SOPs and runbooks
• Ensure a zero-downtime transition of Sap2Store functionality, focusing on SAP Fiori, inventory management processes (scrapping, consumptions, store transfers), and key modules such as MM, SD, and retail transactions
• Provide ongoing support and drive improvements for processes like stock counting, shelf reviews, and direct store delivery (DSD) orders, receipts, and returns
• Address escalations and resolve complex incidents related to Sap2Store systems and processes
• Collaborate with cross-functional teams to align Sap2Store operations with ongoing business needs and future goals
• Engage in shadowing and reverse shadowing activities during the transition phase to ensure long-term success

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