DevOps Support Engineer (Argentina)

Responsibilities

• Serve as the first point of contact for on-prem customer issues, triaging and resolving infrastructure and platform support requests
• Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Arize is committed to offering competitive and locally compliant compensation and benefits packages for employees outside the United States. Benefits, employment…
• Investigate and troubleshoot Kubernetes-based deployments to identify root causes, apply fixes, and escalate when needed
• Work hands-on with self-hosted environments to diagnose configuration, networking, and performance issues
• Document common issues and resolutions to build out internal runbooks and knowledge base
• You should have
• 3+ years of experience in a DevOps, Infrastructure, or technical support role
• Basic working knowledge of Kubernetes — comfortable reading logs, describing resources, and understanding pod/service behavior
• Familiarity with at least one major cloud provider (AWS, GCP, or Azure)
• Strong troubleshooting instincts and ability to systematically diagnose issues

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