Forward Deployed Engineer, Agentic Platform (Korea)

Responsibilities

• Customer-Facing Technical Impact
• Work closely with enterprise customers to translate high-value, ambiguous business problems into well-framed agentic problems with clear success criteria and evaluation methodologies.
• Provide technical leadership across the full development and evaluation lifecycle, including post-deployment iteration, for agentic workflows.
• Travel up to 20–40% to work on-site with customers and partners
• Build and Production launches
• Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools and data sources with enterprise-grade reliability and performance.
• Balance rapid iteration with enterprise requirements, evolving prototypes into stable, reusable solutions.
• Define and apply evaluation and quality standards to measure success, failures, and regressions; Debug real-world agent behavior and systematically improve prompts, workflows, tools, and guardrails.
• Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production
• Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution

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