Product Manager - Settlement Platform

Responsibilities

• Define and own the product vision, strategy, and roadmap for Coupang's end-to-end settlement and payout platform
• Partner closely with Accounting, Treasury, Tax, Legal, Compliance, and business stakeholders to translate complex financial and regulatory requirements into scalable product solutions
• Drive end-to-end product execution with engineering teams, from requirements definition and design through development, launch, and iteration
• Build robust, auditable, and configurable settlement systems that support diverse business models, fee structures, promotions, and market expansion
• Define and monitor success metrics (e.g., settlement accuracy, reconciliation latency, dispute rate, payout timeliness) and continuously optimize platform performance
• Improve transparency and trust in settlement calculations by building tools, reporting, and diagnostics for internal teams and external partners
• Manage trade-offs between speed, accuracy, compliance, and operational overhead while maintaining a high bar for financial integrity
• Lead prioritization and communicate roadmap decisions to senior leadership and cross-functional stakeholders
• The person may have to travel to Korea on an as-needed basis

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