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Fullstack Software Engineer (x/f/m) -Automated Resolution
Alan
Remote · France, Belgium, SpainSalary not disclosedfull-timeAlan Careers
🚀 What you'll build and who you'll work with You would join the product team that builds the AI agents answering our 1M+ members' questions about their health insurance - reimbursements, coverage, claims, account changes and more - instantly and without waiting for a human. Our AI agents already fully resolve more than 50% of members' questions.
Responsibilities
- Design and ship LLM-powered agents that understand a member's request, reason over their contract, claims and history, and take real actions on their behalf - building the tools, retrieval and context pipelines that give them the right information at the right moment
- Own evaluation: build datasets, automated evals and quality monitoring so we know an agent is right before members see it
Languages
- Work format
- Remote
- Seniority
- Mid
- Posted
- 13 Oct 2026
- Last verified
- In the last 5 days
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