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Strategic Account Executive

Twilio

Remote · SingaporeSalary not disclosedfull-timeTwilio Careers

Reporting to the Senior Manager, Strategic Account, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on South East Asia or South Asia enterprises.

Responsibilities

  • In this role, you’ll
  • Manage and expand some of our most important customer accounts, including high growth technology, retail, eCommerce, Insurance and fintech companies.
  • Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
  • Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
  • Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
  • Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
  • Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization

Languages

    Work format
    Remote
    Seniority
    Mid
    Posted
    8 Sept 2026
    Last verified
    In the last 5 days

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