Senior Salesforce Business Systems Administrator

Responsibilities

• Analyze and monitor system usage to identify opportunities for increased adoption, improved utilization, and enhanced value
• Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle
• Own validation for new system evaluations and purchases
• Lead ideation, development, and delivery for AI use cases
• Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability

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