Associate Forward Deployed Product Manager

Responsibilities

• Drive AI Agent deployments for customers across the lifecycle — from pre-sales to post-launch optimization
• Define AI roadmaps for the customer’s executive team by blending both quantitative analysis and qualitative insights; leverage automated conversation discovery tools in addition to traditional data analysis
• Iterate prompt & context engineering to achieve customer’s use case and intended business outcomes
• Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta’s agent builder and beta internal tools
• Improve our playbooks for agent development and customer deployment

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