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Enterprise Solutions Architect - Americas

Ashby

Remote · United States$12,917–20,417 gross/mofull-timeAshby Careers

Hi, I’m John and I’m the Head of Professional Services at Ashby. One of my favorite aspects of Ashby is our operating principle of Continuous Improvement.

Responsibilities

  • Design and Close Successful Professional Services Opportunities (Pre-Sales)
  • Act as a trusted advisor to help prospective customers understand how to successfully implement Ashby
  • Partner with Account Executives and Solutions Engineers to scope and design implementation approaches for complex enterprise opportunities
  • Translate prospective customer needs and constraints into a tailored path to go-live, including an implementation strategy, success milestones, and services offerings required to support the customer
  • Align customer stakeholders (including executives) on desired outcomes, timelines, and responsibilities
  • Create, negotiate, and execute Statements of Work (SOWs) aligned with Professional Services best practices and offerings that accurately the required scope, effort, and sequencing
  • Create Continuity into Delivery (Post-Sales / Early Lifecycle)
  • Participate in the Sales handoff to ensure effective transition of recommendations and expectations to the post-sales team
  • Ensure alignment between pre-sales commitments and post-sales execution by participating in kickoff calls for customers with complex or highly custom recommended approaches
  • Improve Professional Services GTM Motions

Languages

    Work format
    Remote
    Seniority
    Senior
    Posted
    5 May 2026
    Last verified
    In the last 5 days

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