Lead Business Analyst / Product Owner

Responsibilities

• Co-lead and develop a team of functional/business analysts: set direction, priorities and quality standards for the team's work
• Build, own and continuously improve business analysis processes and ways of working across the organization
• Act as the primary point of contact between business stakeholders, customers and engineering/delivery teams
• Facilitate discussions, align conflicting viewpoints and drive decisions with senior stakeholders
• Own customer communication and ensure business needs are correctly understood and represented
• Conduct business analysis in the sales and marketing domain with an eCommerce background
• Document business processes, gather and define requirements
• Perform problem definition and root-cause analysis
• Identify improvement opportunities, propose them and drive them through to completion

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