Sr. Product Manager, Network Services

Responsibilities

• Product Strategy & Network Relations: Define the technical roadmap for network integrations, partnering directly with major card networks and payment gateways to scope upcoming capabilities.
• Normalize Network Differences: Abstract network-specific quirks (e.g., real-time vs. batch updates, differing subscription models, unique event types) into a unified, predictable API experience for VGS customers regardless of the underlying network.
• Design & Feature Specs: Define API interfaces, functional requirements, and webhook event models built for long-term durability, ensuring schema updates won't break existing customer integrations.
• Cross-Functional Execution
• Partner directly with Engineering, Security, UX, and Legal to validate designs, translate complex network updates into execution plans, and guide features from early partner discussions through beta to general availability.
• Launch & Customer Enablement
• Own customer onboarding, integration support, and implementation guides, partnering with engineering to deliver clear API documentation and developer tools.
• Data & Performance: Define and track platform KPIs: network integration cycle time, feature adoption rate across customers, API/webhook reliability (uptime, latency, error rate), and network SLA compliance, and write custom SQL queries to analyze usage patterns and inform product decisions.
• What You Bring
• Experience: 7+ years in product management or digital product development with a strong focus on launching B2B platforms, developer APIs, or payments infrastructure.

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