Technical Consultant - Quality Systems

Responsibilities

• Implement new features within the Veeva Quality suite at Life Sciences companies ranging from the world’s largest pharmaceutical companies to emerging biotech
• Solutioning and configuration of Vault applications to meet customer needs, including but not limited to workflows, document types, security, fields, page layouts, notifications
• Work closely with customer's business and IT staff to understand their requirements. Think critically and help them achieve their business vision
• Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams
• Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success of the customer
• Drive change management methodology for our customers switching from on-premise to SaaS solutions
• Assist with Quality processes, including documents, Quality Events, CAPAs, Deviations, Change Control, Audits, and Training

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