Senior Product Manager, Business Platform

Responsibilities

• Product Execution & Delivery
• Own the bi-weekly sprint planning process and provide regular delivery visibility to the engineering team. You lead stand-ups as the team's main point of contact for workload, in collaboration with engineering leaders.
• Own the backlog and specs for the business platform: Salesforce workflows, document handling and processing, and new product tooling that delivers operational efficiencies and excellent user experiences
• Partner daily with the Salesforce engineering team on scoping, sequencing, and delivery through the standard release process
• Coordinate rollouts with the Product Operations Manager. Every release is paired with enablement, instrumentation, and an operations handoff that tracks adoption, success, and ongoing need assessments.
• Stakeholder & Intake Management
• Run structured intake for feature requests across underwriting, servicing, funding, and compliance to turn raw requests into scoped, prioritized, transparent work, both from operational teams and product leadership.
• Serve as the day-to-day product contact for operations leads and the point of contact for engineering delivery and support.
• Say no credibly: manage competing priorities from a large stakeholder group with data and clear trade-offs rather than first-come, first-served.
• Discovery & Measurement

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