Senior Solutions Architect - Japan

Responsibilities

• Lead structured discovery to understand customer business priorities, development processes, challenges, stakeholders, and success criteria. Connect proposed solutions to business value and return on investment.
• Collaborate with Account Executives on account strategies and customer action plans that move opportunities from technical evaluation to contract.
• Lead demos, workshops, proofs of concept or value, architecture design, and technical validation, including Linux-based, self-managed, and air-gapped customer environments.
• Design roadmaps for DevSecOps and artificial intelligence-enabled development across the software development lifecycle. Address processes, roles, governance, and developer experience.
• Plan the effort and timelines for migrating continuous integration and continuous delivery pipelines from Jenkins to GitLab.
• Resolve post-sale adoption challenges with post-sales teams and partners, and identify expansion opportunities across use cases, business units, workloads, products, and editions.
• Build relationships with developers and business and technical leaders. Explain GitLab's competitive differentiation and address objections about existing tools, overlapping artificial intelligence capabilities, cost, and migration effort.
• Create reusable proposals, architecture diagrams, proof-of-value plans, executive materials, technical content, and success stories. Present at webinars and marketing events to support pipeline development.
• Share customer feedback and competitive insights with Product Management, Engineering, Sales, and Marketing. Test GitLab, artificial intelligence, DevSecOps, and cloud technologies hands-on, and mentor team members to share best practices.

Languages