Senior Solution Engineer

Responsibilities

• Take ownership of enterprise customer issues involving user-space networking software, containerized services, and infrastructure integration across on-premises, cloud, virtualized, and Kubernetes environments, driving investigations from initial engagement through resolution.
• Work directly with customers to understand their architecture, workloads, and operational requirements.
• Lead technical discussions, structure troubleshooting activities, and communicate findings, recommendations, and next steps clearly.
• Collaborate with software, platform, and networking engineering teams to solve user-space issues, analyze service dependencies, configuration, and logs, and validate fixes across relevant software versions and deployment environments.
• Develop software tools and automation that improve the deployment, availability, reliability, and supportability of NVIDIA Enterprise solutions.
• Own the development and ongoing operation of NVEX Networking tools, dashboards and automation pipelines. Prioritize improvements, maintain code and test coverage, manage releases and documentation, and automate diagnostic collection, environment preparation, issue reproduction, validation, and reporting to accelerate…
• Share troubleshooting knowledge, guide engineers through technical reviews, and help customers and internal teams adopt reliable deployment and operational practices.
• What we need to see
• BSc in Computer Science, Electrical Engineering, Computer Engineering, or a related field, or equivalent practical experience.
• 8+ years of experience across software engineering, systems engineering, or technical solution delivery, including hands-on development and troubleshooting of complex enterprise environments.

Languages