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Digital Agency Operations Director (Remote)
Jumpfactor
Remote · TorontoSalary not disclosedfull-timeJumpfactor Careers
About Jumpfactor 8-time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies. Largest in our niche, scaling 5X.
Responsibilities
- Lead 7 leaders and a team of 35
- Drive KPI performance + client ROI
- Capacity planning, hiring, profitability
- Enforce SOPs, playbooks, accountability
- Remove roadblocks, ensure delivery quality
- What You Bring
- 8+ years experience (4+ in marketing/project mgmt)
- 4+ years managing 10+ (scaled 50–100 teams)
- Strong across digital channels (SEO, paid, web, etc.)
- Proven in $15M-$50M+ environments
Languages
- Work format
- Remote
- Seniority
- Head
- Posted
- 6 May 2026
- Last verified
- In the last 5 days
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