Salesforce Solution Architect with Agentforce

Responsibilities

• Lead and grow the Agentforce Center of Excellence (CoE) at EPAM providing leadership and direction to a team of developers, consultants and technical professionals focused on AI agent solutions
• Design and develop the core architecture for Agentforce-based solutions including autonomous agents, agent actions, topics and integration with Salesforce Data Cloud and Einstein AI
• Develop reusable Agentforce patterns, reference architectures and accelerators that serve as CoE assets for training materials, delivery templates and documentation
• Define and enforce best practices for Agentforce architecture, prompt engineering, agent testing and responsible AI governance
• Communicate regularly with client managers and development teams to ensure IT strategies are aligned with the organization's mission and accurately reflect stakeholders' needs
• Evangelize Agentforce capabilities across EPAM and client organizations driving adoption of AI agent frameworks and promoting innovative solution designs that meet business objectives
• Stay ahead of Agentforce platform updates, Salesforce AI roadmap and industry trends in agentic AI to continuously enhance the CoE’s offerings and delivery capabilities
• Oversee and manage technological risks, making informed decisions in collaboration with stakeholders and ensure smooth translation of design concepts into operational IT solutions
• Continuously deliver enhancements, perform system maintenance and provide optimization and refactoring support

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