Account Executive - Enterprise - Financial Services

Responsibilities

• Focus on prospecting and landing net-new customers to expand the market footprint that ElevenLabs has in the financial services industry.
• Be able to balance a diverse pipeline of large financial institutions who require white glove experience with medium sized regional clients who require speed to close
• Identify where conversational AI can drive growth, automation, or cost efficiency in customer-facing and internal workflows. Our public use cases include account inquiries, payment support, fraud triage, loan origination, claims processing, collections, and compliance verification. Others include caller verification,…
• Stay current on the conversational AI landscape, including competitive solutions, build-vs-buy dynamics, and emerging trends in AI governance and model risk
• Develop and execute account strategies across the whole buying group (CX and Contact Center Operations, Digital and Product, Technology, and Risk, Compliance, Legal, and InfoSec), landing with one high-impact use case and expanding across lines of business
• Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value, guide customers through model-risk, security, and architecture review, and set them up to scale in production
• Partner closely with Legal teams to drive strategic, fast-moving negotiations
• Serve as a trusted advisor on generative AI and voice, and share what you learn in the field to sharpen our Financial Services positioning, messaging, and references

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