Senior Solutions Engineer

Responsibilities

• Lead technical and process discovery with supply chain, quality, logistics, and IT stakeholders to understand workflows, data sources, systems, and constraints.
• Deliver customer-tailored demonstrations and address technical objections using the customer's logistics and product workflows.
• Design solutions that define applicable modules, required data, integrations, phases, and scope.
• Translate solution designs into sequenced implementation plans and statements of work, identifying effort, dependencies, and risks.
• Partner with Sales on proposals and commercial commitments to ensure they are technically deliverable.
• Lead solution workshops, support software configuration, coordinate technical handoffs, and remain accountable through go-live.
• Work with Product, Data, and Engineering to sequence deliverables and share customer insights that inform product development.
• Create reusable solution designs, discovery frameworks, scoping templates, and integration patterns.

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