Senior IT Systems Engineer

Responsibilities

• Own the administration and improvement of enterprise platforms, including Google Workspace, Slack, Jira, AWS, and other core IT systems. Review configurations, access, and capabilities to improve security and usability.
• Design, build, test, document, and maintain automated workflows and integrations that reduce manual work and enable reliable employee self-service.
• Partner with IT Operations to investigate complex escalations, identify root causes, and replace recurring issues with scalable technical or process improvements.
• Lead systems engineering projects from requirements gathering through rollout, monitoring, and operational handoff, balancing business needs, security, reliability, and maintenance effort.
• Work with Security, Internal Automation, business stakeholders, and vendors to support secure use of enterprise technology and internal building in Tines.
• Contribute to systems, processes, and documentation that support future Federal environment requirements as the program develops.
• What you bring with you
• Eight or more years of relevant IT systems engineering experience, or equivalent experience demonstrating senior-level technical ownership.
• Strong hands-on administration and engineering experience across multiple enterprise platforms, such as Google Workspace, Microsoft 365, Slack, Jira, AWS, identity providers, or endpoint management systems.
• Experience personally building and maintaining automated workflows, integrations, or self-service solutions, using APIs, scripting, or automation platforms.

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