Business Process Lead, Finance & Corporate Services

Responsibilities

• Own and continuously maintain a detailed (L2/L3) decomposition of Record to Report, Direct Tax and Tax Compliance, Procure to Pay, Supply Chain Operations, hardware fulfillment, Hire to Retire, and Sales Compensation Management capabilities, keeping documentation accurate as the operating model and systems landscape…
• Facilitate structured working sessions with Finance, HR, Procurement, and Supply Chain stakeholders to document how processes work today and design how they should work going forward, producing process maps, documented decisions, and requirements a technical team can act on without extensive follow-up.
• Translate future-state process designs into system requirements, partner with Product Owners and Engineering Leads through design, build, and testing, and confirm that what gets delivered reflects the intended process design.
• Support two parallel delivery tracks — current, in-production systems and the next-generation platform build — correctly identifying which track an incoming request belongs to, and ensuring lessons learned in day-to-day operations are reflected back into documentation and forward-looking design work.
• Own change management, enablement, and adoption for process changes in this value stream — stakeholder impact assessment, readiness planning, training materials, and post-launch verification that new processes are being used as intended — and define and report the process performance metrics that show whether they are…
• Hold and maintain documented agreements at shared boundaries with peer Business Process Leads, so handoffs between value streams are explicitly agreed rather than assumed.
• Own the capability design for sales compensation from an approved sales quota forward — plan administration, crediting rules, attainment calculation, dispute resolution, commission expense accrual, and the payout handoff to payroll — partnering with the Sales Compensation and Payroll teams who execute it.
• Own the capability design for hardware fulfillment — provisioning, warehouse and inventory management, returns, and warranty — and for Hire to Retire, including onboarding, self-service, HR helpdesk, absence, and performance management, partnering with the Supply Chain, Fulfillment Operations, HR, and People Operations…

Languages