Professional Services Engineer II - West

Responsibilities

• Analyze customer tools, processes, and pain points to guide them in establishing an automation roadmap.
• Identify and highlight what is, and what isn’t, suitable for an automation workflow.
• Design and develop Automation Stories and workflows in the customer Tines tenant, connecting tools together using their APIs.
• Partner closely with customers to ensure that the Stories and workflows meet their requirements and provide guidance on test plans.
• Deliver documented, production-ready stories to customers and ensure the customer is set up for success in maintaining those long-term.
• Act as a resident automation engineer for customers, working as a member of the customer team to help them plan their automation roadmap and achieve their automation goals.

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