Sr. Manager, Solutions Architect SME

Responsibilities

• Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person.
• Run the regional engagement model with Account SA and Post-Sales leaders. Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
• Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
• Review SME coverage weekly against the regional pipeline. Move capacity to where product-category commit and consumption are at risk.
• Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
• Coach SMEs on PoV design, executive storytelling and competitive positioning. Hold a high bar for technical quality.
• Keep engagement and outcome data accurate in Salesforce so the team's impact is visible and measurable.
• Work with your peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
• Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
• Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data.

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