Application Business Analyst III

Responsibilities

• Work From HomeWork From Home Work From Home, Indiana 46544The Application Business Analyst provides quality implementations, upgrades, and support for Franciscan Alliance applications. This position performs needs assessments and impact analyses, and understands the business and the processes of application areas. The Analyst leads new installations and system optimization and provides on-going troubleshooting for Franciscan Alliance applications. Analyst III additional responsibilities include researching and providing input regarding system enhancements, reporting to stakeholders feedback on enhancements being developed and managing small to medium projects according to Franciscan Alliance methodologies.
• Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
• Goals/Professional Development - Works with management to establish goals, including professional development, project, and support goals.
• On-call Support - Provides on-call and after-hours support following the Franciscan Alliance support model while troubleshooting and repairing reported application problems.
• Incident, Change and Requests Management - Follows organizational practices for incident, change and requests management.
• Process Documentation - Documents and builds workflow, standards, and business processes to facilitate knowledge sharing within and across teams.
• Vendor Collaboration - Works with vendors in implementing, upgrading, supporting and troubleshooting applications.
• Application Design, Configuration & Support - Designs, configures, and supports Franciscan Alliance applications based on standards and guidelines.
• Project Management - Manages projects that do not require project management office (PMO) oversight.
• Application & Workflow Test Development - Performs testing for FA applications and workflow and reports results to stakeholders.

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