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DevOps Engineer (Observability)
Twilio
Remote · IrelandSalary not disclosedfull-timeTwilio Careers
This position is needed to help our platform engineering observability team. Twilio is undergoing a large-scale observability transformation—and you can help shape the foundation.
Responsibilities
- In this role, you’ll
- Lead the end-to-end architecture and delivery of key observability platform components, with a focus on reliability, scalability, and usability.
- Drive consistency and quality across all observability signals—logs, metrics, traces, and continuous profiling—building intuitive workflows for engineers.
- Serve as a technical advisor and mentor across the platform org, guiding design decisions and aligning cross-team efforts with long-term architectural goals.
- Go deep in one or more problem areas (e.g., high-cardinality telemetry, distributed tracing correlation, compute cost insights), while ensuring the platform scales horizontally.
- Collaborate with product teams, SREs, and developer experience groups to deeply understand telemetry needs and integrate observability into core engineering workflows.
- Design and build developer-friendly tooling and APIs to support incident response, performance analysis, and platform debugging at scale.
- Leverage (and optionally contribute to) open-source standards like OpenTelemetry to ensure interoperability and extensibility.
- Champion a pragmatic approach to observability—balancing performance, cost, and user value across diverse engineering teams.
Languages
- Work format
- Remote
- Seniority
- Mid
- Posted
- 5 Aug 2026
- Last verified
- In the last 5 days
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