Staff Software Engineer, Fraud

Responsibilities

• Build and own fraud detection capabilities for the fraud platform on Twilio—go deep on browser and device internals for complex signal collection to improve identification of bad actors and keep our customers safe..
• Partner with Product and Engineering leadership to set direction, translate customer needs into technical plans, and deliver high-impact roadmap features.
• Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives.
• Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship.
• Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and adopt new technologies or strategies when they improve outcomes.
• Improve production quality and resilience through strong observability, incident response and remediation.
• Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture.

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