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DevOps Engineer

Knock

Remote · United StatesSalary not disclosedfull-timeKnock Careers

We're looking for a DevOps engineer to join our small but growing platform team. The platform team at Knock are responsible for building, scaling, and maintaining the core services and infrastructure that run Knock.

Responsibilities

  • As an early stage company, everyone (including you) is involved in building every part of the company from the product and the infrastructure that it runs on, to how we get work done internally. Here are a collection of hats we need you to be OK with wearing
  • Adopting a Terraform-backed EKS cluster, modernizing & maintaining it for elastic scale, reliability, performance, security, etc.
  • Going deep into troubleshooting Postgres performance, queues of every shape and size, and come out the other side with a plan for scaling another 10x to 100x.
  • Identifying and correcting scaling issues before they affect our customers by relying on and improving our telemetry and traces in Datadog, AWS Cloudwatch, and Honeycomb. If you see a blind spot, you are comfortable getting into the codebase to fix it.
  • Maintaining and improve upon our >99.95% uptime track record.
  • Supporting our product engineering team at moving fast to deliver customer value. Improving the day-to-day developer experience through canaries, faster cycle time, blue/green deploys, etc.
  • Joining on-call rotations on a schedule with the rest of the engineering team.
  • This position is both high autonomy and high accountability: you will have a lot of room to work and raise our existing standards, while also communicating those changes and bringing the rest of the team along for the ride, often in the form of runbooks & internal documentation.

Languages

    Work format
    Remote
    Seniority
    Mid
    Posted
    5 May 2026
    Last verified
    In the last 5 days

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