Data Analyst

Responsibilities

• Analyse contributor performance, production throughput, and quality assurance metrics to surface actionable insights that inform operations and growth decisions.
• Design and maintain dashboards, reports, and data visualisations that give leadership and cross-functional teams clarity on key metrics across datasets, contributors, and client delivery.
• Partner with Data Operations, Engineering, and Product teams to define success metrics, measure outcomes, and evaluate the impact of process improvements and platform changes.
• Conduct cohort analysis, segmentation, and trend analysis across our contributor network to identify opportunities for improving output quality, efficiency, and retention.
• Monitor and report on dataset quality benchmarks, identifying patterns in annotation accuracy, inter-annotator agreement, and domain-specific performance.
• Identify data quality issues, propose improvements to tracking and instrumentation, and ensure the integrity of the operational data we rely on.
• Translate complex analytical findings into clear, compelling narratives that non-technical stakeholders can act on with confidence.

Languages