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Database Support Engineer - APAC

Tiger Data

Remote · ConsultantSalary not disclosedfull-timeTiger Data Careers

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale.

Responsibilities

  • Customer Success
  • Provide technical support to customers experiencing database and platform issues
  • Translate complex technical concepts into clear, actionable guidance
  • Collaborate with customers to understand their use cases and optimise their implementations
  • Deeply understand customer pain points and challenges to deliver solutions that truly address their needs
  • Be a trusted advisor to customers and help them succeed
  • Manage customer cases from beginning to end.
  • Database Excellence
  • Troubleshoot and optimise PostgreSQL and TimescaleDB performance issues
  • Help implement database solutions, including Timescaledb features like hypertables, compression strategies, and continuous aggregates

Languages

    Work format
    Remote
    Seniority
    Mid
    Posted
    26 Feb 2026
    Last verified
    In the last 5 days

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