Staff Product Engineer, Enterprise AI

Responsibilities

• Build and ship full-stack features, integrations, and customer-specific customizations in the Thunderbolt codebase, from front-end UI through APIs, services, and deployment configuration.
• Work directly with technical partners and enterprise customers to understand their environments, requirements, and constraints, and turn them into technical plans and working software.
• Support pilots, proofs of concept, and early production deployments, including partner-hosted and customer-controlled environments.
• Diagnose and fix complex issues across the application, infrastructure, identity and access, integration, and data-access layers, including bugs and regressions that need a code change and a release.
• Maintain customer-specific customizations over time so they keep working as the core product evolves.
• Spot which customer requests should become general product capabilities, and work with product and engineering to build them that way rather than as one-offs.
• Bring real-world deployment feedback into roadmap and prioritization discussions.
• Write the documentation, deployment guidance, and runbooks that let partners handle routine issues on their own.
• Use AI-assisted development tools thoughtfully to move quickly while keeping strong judgment about quality, security, and maintainability.
• What you bring

Languages