Senior Product Manager - Prepaid Cards

Responsibilities

• Own prepaid cards end-to-end. You’ll be the sole PM for our prepaid cards product area, including our US program that already processes millions of digital and physical cards annually. You’ll own the full cardholder journey, including issuance at scale, fraud prevention, and lifecycle management, while also launching…
• Work across technical systems and partners. This is a technical product that requires close collaboration with banks, card networks (e.g. Visa, Mastercard), processors, and wallet providers (e.g. Apple Pay, Google Pay), as well as internal stakeholders including senior leaders.
• Manage our product roadmap. You’ll be working with stakeholders to help figure out what to build and when. When things are unclear, you'll resolve the ambiguity for the team.
• Frame up problems. You’ll be expected to explain what problems we are solving and why. This helps our engineers and designers understand how to solve those problems.
• Conduct research and analysis. In order to frame those problems well, you’ll need to collect supporting evidence–from user interviews, market research, and competitive analysis.
• Work with designers and engineers to devise solutions. PMs set requirements and then work with designers and engineers to select appropriate solutions.
• Collaborate without meetings. Tremendous has an async, non-meeting culture. This can be tricky if you're used to doing PM work in meetings.
• Persuade with a light touch. Not everyone will agree on priorities. It's the PM's job to drive decisions while keeping people in the process.
• Report back on what’s working. Once we ship, you’ll be responsible for helping the team understand the impact of their work.

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