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Senior Technical Account Manager - Strategic Services

ClickUp

Remote · United States$9,167–12,500 gross/mofull-timeClickUp Careers

We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform.

Responsibilities

  • TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set.
  • New Customer Onboarding
  • Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support.
  • Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations.
  • Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management.
  • Account Health Management
  • Monitor seat utilization, adoption trends and
  • Champion/Stakeholder engagement.
  • Build and run adoption plans and account reviews to maintain or improve health.
  • Spot risks early and build recovery plans with the account team.

Languages

    Work format
    Remote
    Seniority
    Lead
    Posted
    7 Oct 2026
    Last verified
    In the last 5 days

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