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Senior Technical Account Manager - Strategic Services
ClickUp
Remote · United States$9,167–12,500 gross/mofull-timeClickUp Careers
We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform.
Responsibilities
- TAMs are the strategic and technical owner of the customer relationship. They make sure every customer gets measurable results from ClickUp's product and AI feature set.
- New Customer Onboarding
- Lead end-to-end onboarding and implementation of ClickUp, from discovery and solution design through training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies and automations.
- Guide customers through foundational setup, integrations and enablement while promoting best practices, system governance and change management.
- Account Health Management
- Monitor seat utilization, adoption trends and
- Champion/Stakeholder engagement.
- Build and run adoption plans and account reviews to maintain or improve health.
- Spot risks early and build recovery plans with the account team.
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 7 Oct 2026
- Last verified
- In the last 5 days
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