Senior Product Manager, API & Billing

Responsibilities

• Own the API strategy and roadmap end to end. This covers the Public API, webhooks and events, the P2P API, write and bulk operations, versioning, limits, idempotency and key security.
• Turn the integration needs of enterprise customers and key partners into platform capabilities that work for every customer, not one-off customizations.
• Partner API Program from scratch, including onboarding, access, documentation and success metrics. Also own the no-code and data connectors partners rely on: Zapier, Make.com, n8n and data warehouse exports.
• Drive API parity by partnering with New Products teams, so P2P, Tap to Donate, Gift Cart and every future launch ship with API and event support at launch.
• Act as the product counterpart for enterprise customers and the go-to-market team on integrations, through discovery calls, technical requirements and Customer Advisory Board sessions.
• Own developer experience (portal, docs, SDKs, observability) and the metrics behind it: donation volume through the API, active integrations, time to first successful call and webhook delivery rate.
• Expand how and where donors can pay, as a smaller, adjacent scope. This includes local payment methods and geographic coverage, recurring payment retries, payment infrastructure, DAF giving and compliance.
• Use AI as a default tool, not an experimental one. At Fundraise Up, we expect every team member to actively use AI in their day-to-day work. That means finding where AI can change the shape of problems in API and platform product work, from research and specs to prototypes and data analysis, and growing your fluency as…

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