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Senior Data Analyst (Customer Success Operations)
Docplanner
Remote · SpainSalary not disclosedfull-timeDocplanner Careers
This role sits within Global Customer Success Operations & Analytics, the team that acts as the connective layer between the business and Docplanner's data organisation: BI (dashboard and data standardisation), Data Platform (infrastructure, architecture, DWH), and Product Analytics (product launches and opportunities). This role is dedicated to one business line, partnering closely with that VP and their leadership team on the deep dives, data models, dashboards, and experiments needed to run and grow the business across our 13 markets.
Responsibilities
- Build and maintain the recurring reporting, dashboards (Tableau, superset), and data models your business line runs on
- Build and maintain automations that scale across markets
- Build MVPs for new predictive or statistical use cases, handing them off to Data Science once validated
- Act as the translation layer between your business line and Docplanner's data organisation: BI, Data Platform, and Product Analytics
- Partner directly with the VP of your assigned business line and their team to understand the business, identify gaps, and surface opportunities
- Lead deep dives that go beyond describing what happened to explain why, and what do next
- Own the day-to-day sequencing of your own workload: triage incoming requests, judge urgency and impact, and decide what to tackle first without waiting to be told
Languages
- Work format
- Remote
- Seniority
- Senior
- Posted
- 9 Oct 2026
- Last verified
- In the last 5 days
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