Senior Business Analyst / Business Analyst - ServiceNow

Responsibilities

• Gather stakeholder perspectives and translate them into clear requirements
• Define and maintain a tight scope statement for the overall program
• Develop and maintain program and project documentation needed for effective governance
• Partner with software engineers, QA, product managers and other engineering teams to move products and features through the full software project lifecycle with high quality
• Lead as scrum master by managing schedules, spotting potential issues early, and communicating status and risks to project stakeholders
• Coordinate release schedules and milestones while keeping momentum high in a fast-paced environment
• Support hands-on software development and project management, enable cross-functional coordination, and facilitate inter/intra team communications to deliver strong program outcomes

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