Senior Product Designer, OpsUnity <Freelance>

Responsibilities

• Design across the OpsUnity platform: Work across multiple products and teams (planning tools, real-time trackers, operational dashboards), bringing a consistent, coherent design language to a platform built by many hands.
• Design for the floor
• Create interfaces for fast-moving operational environments where speed and error prevention are critical. Understand how shift leaders, pickers, and planners actually work, and design tools they'll adopt rather than resist.
• Handle complex operational UX
• Translate dense, data-heavy workflows (resource planning, capacity and bottleneck visualization, labor and task tracking) into interfaces that are legible under pressure.
• Establish cohesion early: Help define shared patterns, components, and standards so products built by different teams feel like one platform.
• Collaborate cross-functionally
• Partner with engineering, product, and operations teams, from understanding on-the-ground needs to shaping briefs and aligning on solutions.
• Ground design in real use: Use operational context, user observation, and platform data to inform decisions and validate that designs work in production.
• Leverage AI to scale design: Use AI-assisted workflows, from rapid prototyping to generating and testing variants, to move faster and cover more surface area across the platform.

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