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Project Manager - Managed Services
EPAM Systems
India · On-site · relocationSalary not disclosedfull-timeEPAM Systems Careers (offices abroad)
We are hiring a Project Manager to coordinate large-scale managed services operations and keep delivery quality consistent across teams. You will manage governance, reporting, and SLA-focused execution while partnering with leaders to advance AI initiatives and automation.
Responsibilities
- Manage operations for the "Managed Services Solution Practice"
- Align cross-department teams to synchronize project goals and improve service delivery processes
- Maintain transparent communication and deliver regular status reporting to internal teams and external stakeholders
- Partner with senior leaders to sustain engagement and alignment on AI initiatives
- Run key stakeholder calls across programs/initiatives while balancing multitasking and ambiguity
- Measure progress and communicate key performance indicators for AI practice operations
- Embed AI knowledge into practice workflows and deliverables with the broader team
- Diagnose operational issues and resolve blockers to support smooth practice functioning
- Define program scope, objectives, and success criteria in initiation and planning stages
- Ensure program performance meets service level agreements and contractual obligations through ongoing oversight
Languages
- Work format
- On-site
- Seniority
- Lead
- Posted
- 29 Sept 2026
- Last verified
- In the last 5 days
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