Senior Product Quality Engineer

Responsibilities

• Lead system-level power failure analysis for customer returns and field failures across data center systems, compute trays, and compute modules.
• Confirm, reproduce, and isolate complex power failures such as no power, intermittent boot, unexpected shutdown, brown-out, rail droop, over-current protection, under-voltage protection, sequencing faults, hot-plug events, and margin-related failures.
• Analyze system power architecture from AC/DC input through PSU, PDU, hot-swap, eFuse, VR, regulator, current-sense, and board-level power rails to determine the true failure boundary.
• Use oscilloscopes, current probes, DMMs, BMC-reported voltage/current readings, system event logs, and Linux-based diagnostics to build fact-based debug conclusions.
• Correlate field return data, customer logs, firmware behavior, board schematics, PCB layout, BOM history, and telemetry trends to identify root cause and assess risk.
• Partner with hardware design, power design, firmware, customer quality, reliability, manufacturing, and supplier quality teams to resolve critical customer and field issues.
• Drive containment, failure analysis, corrective and preventive actions, and defect-prevention feedback with clear ownership and closure criteria.
• Create concise technical reports, quality updates, and executive-ready summaries that communicate failure mechanism, impact, risk, mitigation, and next steps.
• What we need to see
• Bachelor's degree or equivalent experience in Electrical Engineering, Electronic Engineering, or a related field; Master's degree preferred.

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