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Global Controller

Customer.io

Remote · Americas$20,833–23,333 gross/mofull-timeCustomer.io Careers

We're a global, remote-first, private company built on subscription and usage-based revenue, and as we grow we need a controller who can lead the team already in place and sharpen the fundamentals. You'll lead a team of ~7, growing, across revenue accounting, close, AP/AR, payroll, and treasury, and partner closely with me and, given our CFO's broad remit, with stakeholders across Sales, Legal, IT, HR, and Engineering.

Responsibilities

  • Lead monthly and quarterly close, GL, AP/AR, payroll, and account reconciliations, delivering accurate, timely US GAAP financials. Close currently runs ~10 business days; get us to 6-8 days within your first 12 months, with fewer post-close adjustments and aged reconciliations.
  • Own revenue accounting and serve as our technical accounting authority on subscription and usage-based revenue recognition (ASC 606), including the ARR-to-GAAP bridge: reconciling ARR, billings, deferred revenue, contract assets, and usage true-ups to reported revenue, and explaining the delta to leadership and the…
  • Author technical accounting position memos on contract modifications, SSP allocation, variable consideration, and capitalized contract costs, the work that makes "technical accounting authority" real.
  • Own equity compensation accounting (ASC 718): grant accuracy, 409A timing, expense, modifications, and cap-table integrity, in partnership with stock plan administration.
  • Manage and grow a team of ~7, with room to scale, building trust quickly and developing the leads beneath you.
  • Build a control framework suited to a global, remote-first, private company with subscription and usage-based revenue, keeping the books audit-ready.
  • Own our accounting systems roadmap and drive automation across close and reporting.
  • Own select treasury operations, including cash management and banking relationships, and partner on FX exposure monitoring given our multi-currency footprint.
  • Run our external audit relationship and coordinate with external tax partners on compliance, provisions, and filings.
  • Manage the realities of a distributed, remote-first global team: statutory accounting coordination, payroll and contractor controls, entity reporting, and working with Legal, HR, and Tax on international compliance.

Languages

    Work format
    Remote
    Seniority
    Mid
    Posted
    1 Sept 2026
    Last verified
    In the last 5 days

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