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Senior Engineering Manager, Site Reliability

Upstart

Remote · United States$16,275–22,533 gross/mofull-timeUpstart Careers

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant.

Responsibilities

  • Manage and develop a team focused on incident management, observability, operational readiness, and reliability engineering
  • Translate strategy into capacity aware plans with explicit trade offs, ownership, milestones, and success measures
  • Maintain visibility into delivery health, operational risks, and team performance, intervening early when execution drifts
  • Build a resilient operating model through cross-training, shared context, effective delegation, and clear primary and secondary ownership
  • Set a high bar for technical quality, operating rigor, and executive communication
  • Develop engineers and leaders who can independently own complex reliability initiatives
  • Identify recurring failure patterns and drive systemic solutions across teams
  • Create strong feedback loops from incidents into roadmaps, service standards, operational readiness requirements, and measurable risk reduction
  • Drive consistent practices across metrics, logs, traces, alerting, and service health
  • Partner with platform and product engineering teams to embed reliability into standard engineering workflows

Languages

    Work format
    Remote
    Seniority
    Lead
    Posted
    17 Jul 2026
    Last verified
    In the last 5 days

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