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Senior Engineering Manager, Site Reliability
Upstart
Remote · United States$16,275–22,533 gross/mofull-timeUpstart Careers
We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant.
Responsibilities
- Manage and develop a team focused on incident management, observability, operational readiness, and reliability engineering
- Translate strategy into capacity aware plans with explicit trade offs, ownership, milestones, and success measures
- Maintain visibility into delivery health, operational risks, and team performance, intervening early when execution drifts
- Build a resilient operating model through cross-training, shared context, effective delegation, and clear primary and secondary ownership
- Set a high bar for technical quality, operating rigor, and executive communication
- Develop engineers and leaders who can independently own complex reliability initiatives
- Identify recurring failure patterns and drive systemic solutions across teams
- Create strong feedback loops from incidents into roadmaps, service standards, operational readiness requirements, and measurable risk reduction
- Drive consistent practices across metrics, logs, traces, alerting, and service health
- Partner with platform and product engineering teams to embed reliability into standard engineering workflows
Languages
- Work format
- Remote
- Seniority
- Lead
- Posted
- 17 Jul 2026
- Last verified
- In the last 5 days
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