Manager, Solutions Engineering | NorBen | Remote

Responsibilities

• Attract, recruit, ramp and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
• Get the best out of your team with a servant based leadership approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. Mentoring and career development will be critical to your team's success over the long term
• Direct the bulk of your day to day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region.
• Partner with the Benelux / NEMEA Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base.
• Executive sponsorship of key accounts in the region will be key to your success. Being a thought leader/partner to your customers and the company within EMEA.
• Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful.
• Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their team's time with a data-driven approach to wins/losses/needs vs wants, etc.
• Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs.
• Find and drive enablement and sell with/through channel partners in the region. Both at a local, geo and global level with both RSI’s and GSI’s.

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