Associate Product Manager / Product Manager - Over-the-Road Visibility

Responsibilities

• Product Ownership & Outcomes
• Own product outcomes for one or more OTR modes (Truckload, LTL, Parcel or Last Mile), including tracking quality, ETA accuracy and carrier coverage.
• Track and analyze adoption, engagement and retention KPIs for your area.
• Find friction points and adoption gaps using usage data, customer interviews and feedback from Customer Success and Sales.
• Build and prioritize a backlog that measurably improves customer stickiness, and bring well-reasoned prioritization recommendations to roadmap planning.
• Data & AI-Assisted Product Development
• Write your own SQL to explore feature usage, tracking performance and customer behavior, without waiting on an analyst.
• Use AI coding tools (Claude, Cursor and similar) to build working prototypes, internal tools and quick analyses that make a requirement concrete before engineering picks it up.
• Work hands-on in product analytics platforms like Pendo, and maintain dashboards that track adoption trends across customer segments.
• Turn quantitative findings into clear product hypotheses and actionable backlog items.

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