Technical Account Executive

Responsibilities

• Work high-intent inbound opportunities from enriched, segmented enterprise logos and high-growth companies
• Build on existing playbooks - we have hypotheses and early wins; you'll validate, iterate, and scale what works
• Run experiments across messaging, timing, and channels to find repeatability
• Expand existing customers by identifying accounts that could benefit from higher tiers or additional products
• Prevent churn by distinguishing accounts worth saving from natural lifecycle churn
• Be the voice of the customer internally - feeding learnings back to product, marketing, and success
• Document everything - your learnings become the playbook the team builds on
• You’ll be a great fit if you...
• You've built before. You know what it's like to operate without a finished playbook and have built out a new role, team, or function from zero
• You're customer-obsessed. Genuinely curious about customers' problems. Comfortable working with deeply technical infrastructure engineers and newer developers alike. You meet people where they are

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